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title: Social & Knowledge Sharing
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Social & knowledge sharing

## Create a continuous learning culture

 As of 2022, a continuous learning culture requires engagement to flourish. Fuse has average monthly engagement rates of 92% across our clients - so we know something about creating high engagement!

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Social & knowledge sharing

## Connect your workforce together

 Drive relevant connections through our easy setup tools:

Use data to create Audiences to group your employees into groups who share similar characteristics (job, department, industry etc.)

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Use Communities to connect audiences to relevant content. By grouping peers together into smaller groups, they are more likely to contribute and benefit from the knowledge of the crowd. 

Use data to create Audiences to group your employees into groups who share similar characteristics (job, department, industry etc.)

 Your browser does not support the video tag.

Use Communities to connect audiences to relevant content. By grouping peers together into smaller groups, they are more likely to contribute and benefit from the knowledge of the crowd. 

 Your browser does not support the video tag.

**Learn how Panasonic improved NPS scores by 33% by connecting their contact centre workforce**

Social & knowledge sharing

## Capture your workforce’s knowledge

Drive user-generated content through our simple content creation tools and empower operational experts to capture their knowledge. Content creation times drop from weeks to hours, meaning that business-critical knowledge can be captured faster and shared quickly to the workforce, so it is relevant and has impact at the right time.

Use our built-in screen-recording   
software to empower employees to create videos on any device.

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Enable employees to ask questions to find answers and start meaningful discussions.

Use our built-in screen-recording   
software to empower employees to create videos on any device

 Your browser does not support the video tag.

Enable employees to ask questions to find answers and start meaningful discussions

 Your browser does not support the video tag.

Learn how Scandic Hotels empowered 18,000 employees to create learning content

Social & knowledge sharing

## Drive engaging conversations

 Conversations take place in communities, providing a unique context and a safe space to discuss with relevant groups, driving more engaging and fulfilling conversations. Use **@mentions** to bring experts into conversations to contribute and drive learning outcomes.

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Learn more about knowledge in the flow here:

[Learn More

](http://2038543.hs-sites.com/knowledge-sharing)

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